3 Creative Ways to Get More Reviews for Your Hotel or Restaurant (Without the Awkward Ask)

In the hospitality world, reviews are your digital word-of-mouth. Whether you're managing a boutique hotel or a bustling restaurant, glowing reviews on platforms like Google, TripAdvisor, or Airbnb can significantly boost your visibility and credibility.

But how do you encourage guests to leave those coveted 5-star reviews without making it feel forced? Enter Smartap's NFC and QR code technology—making the review process seamless and interactive.

1. Attach a Smartap Tappable Keychain to Room Keys or Menus

Imagine this: a guest checks into their room or sits down at their table and notices a sleek keychain attached to their room key or menu. With a simple tap or scan, they're directed to your preferred review platform.

This unobtrusive method integrates seamlessly into their experience, making it easy for them to share their thoughts. It's a subtle yet effective way to prompt reviews without the need for direct requests.

2. Offer a Sweet Treat in Exchange for a Review

Who doesn't appreciate a little treat? Place a bowl of candies, mints, or cookies at your checkout counter or reception desk with a sign that reads:

"Enjoy a sweet treat on us! Share your experience with a quick review."

Pair this with a Smartap plaque or card that guests can tap or scan to leave their feedback instantly. This strategy leverages the principle of reciprocity—guests receive a small gift and feel inclined to return the favor with a positive review.

3. Set Up a 'Review & Win' Station at the Exit

Create an engaging station near your exit where guests can tap or scan a Smartap device to leave a review and enter a monthly giveaway. Your sign could say:

"Love your stay? Leave a review and enter to win a free night's stay!"

This not only encourages reviews but also adds an element of excitement and potential reward, increasing participation rates.

Ready to Boost Your Reviews?

Implementing these strategies can significantly enhance your online presence and attract more guests. Smartap offers a range of NFC and QR code-enabled products tailored for the hospitality industry.

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By integrating these creative approaches, you're not just collecting reviews—you're enhancing the guest experience and building lasting impressions.